Don Norman: Designing For People

Nielsen Norman Group
Design of Every day things (Revised) Complexity Future Things Emotional Design The invisible computer Things tha make us smart Turn Signals Are the Facial Expressions of Automobiles user centred system design Emotional Design Learning and memory Human Information Processing Memory and attention

Recent Essays

Apple's products are getting harder to use because they ignore principles of design.

10 August 2015

I was once proud to be at Apple, proud of Apple's reputation of advancing ease of use and understanding. Alas, these attributes are fast disappearing from their products in favor of pretty looks, or as designers call it "styling." A journalist has just reported my views. And Bruce Tognazzini and I are writing a detailed critique. This note gives highlights of the views and points to her interview with me..

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Interviews & Videos

Apple's products are getting harder to use because they ignore principles of design.

10 August 2015

I was once proud to be at Apple, proud of Apple's reputation of advancing ease of use and understanding. Alas, these attributes are fast disappearing from their products in favor of pretty looks, or as designers call it "styling." A journalist has just reported my views. And Bruce Tognazzini and I are writing a detailed critique. This note gives highlights of the views and points to her interview with me..

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Recommended Reading

Positive computing: technology for wellbeing and human potential (Calvo & Peters)

04 January 2015

The design of human-computer systems used to focus upon the negative, the breakdowns that confused and confounded people. Now it is time to move to the next level, to focus upon the positive, systems that are enjoyable and pleasurable. We need systems that delight as well as inform, systems that create pleasure along with useful function. We need systems that are resilient, that promote control, understanding, and sometimes just plain pleasure. The design field has responded by examining the role of emotions and pleasure in design. We need to move these findings into mainstream computing.

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Keynote Addresses and Schedule

Don Norman
Contact information, bios, press photos, ...

Examples of talks
Design of Everyday Things, Revised and Expanded Edition (DOET2), paperback and eBook.

Fundamentals (Chapters 1 and 2)  -- now available
This course has design exercises by Kristian Simsarian, IDEO Fellow and head of interaction design at CCA. Reflective thinking exercises implemented by Chelsey Glasson

See these excerpts

Schedule

I am declining most travel requests not directly related to establishment of the Design Lab at U.C. San Diego.
  • August 19-22, 2015. Education keynote. Industrial Design Society of America, Seattle, WA.
  • September 1 - 3, 2015. Keynote. Relating Systems Thinking and Design 4 (RSD4) ConferenceBanff Centre, Alberta, Canada 
  • October 10-11, 2015. DesignX Workshop. Tongji University. Shanghai.
  • October 12-13, 2015. Emerging Practices conference. Tongji University, Shanghai, China
  • October 15, 2015. Advisory Board, School of Design and Innovation, Tongji.
  • December 14-?, 2015. Hong Kong University of Science and Technology