Don Norman: Designing For People

Nielsen Norman Group

Seeing the unforeseen follies of autonomous vehicles

Fully autonomous vehicles? Programmed to be safe, not to crash into me? Hey!  I can ignore it. Drive or walk the street in front of it, regardless of traffic lights.  Deliberately stand in front at an intersection, preventing it from moving forward. Hold a mirror in front of its video or laser sensors - that ought to confuse it.  What a wonderful source for entertainment, tricks, and trouble making. Yup, autonomous vehicles.

Norman, D. (2017). Foreseeing an unforeseen consequence. Perspective. Summer 2017, 4, p. 14. London, UK: Plan.