Don Norman: Designing For People

Nielsen Norman Group

Television

DVD Menu Design: The Failures of Web Design Recreated Yet Again

22 September 2004

It is time to take DVD design as seriously as we do web design. The field needs some discipline: Some attention to the User Experience, concern about accessibility for those with less than perfect sight and hearing, and some standardization of control and display formats.

The Perils of Home Theater

22 September 2004

(Also published in IEEE's Computer magazine, June 2002). Anyone who thinks that the computer industry has made things difficult for customers, wait till you look at home theater. There is a major opportunity here to enlarge the market considerably by setting, agreeing upon, and implementing industry-wide standards for interconnection, aimed at making the result easier to install and use, far more comprehensible, and therefore more attractive to the average family.

Advanced TV Standards

01 September 2004

We are in the midst of an interesting revolution, one that I am sure historians 200 years from now will call one of the more profound technological changes in written history. This revolution is really about social interaction, collaboration, and access to knowledge. It isn't about telephones or computers or television.

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