Don Norman: Designing For People

Nielsen Norman Group

Microsoft Outlook Telephone number handling

Don't you hate it when people insist that you enter the phone number with dashes or space or no dashes or no space or ...
Well, Microsoft, once again, has done it correctly. Enter the phone number any way you like and Microsoft does an excellent job of interpreting it. Use spaces or not. Periods or not. Dashes or not. Parentheses or not. Start with + for foreign numbers (or not). Thank you, Microsoft.

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