Don Norman: Designing For People

Nielsen Norman Group

CBC Radio Canada Spark Interview on Emotional Tech

Innovations like facial recognition or biometric sensors promise a world of 'emotion-sensing tech' that knows how you feel. It can be used to respond to you more appropriately, but can it be used to improve your emotional intelligence? With interaction designer Jennifer Dunnam, user experience designer Don Norman, and human computer interaction expert Elizabeth Churchill.


Available at http://www.cbc.ca/spark/blog/2014/06/08/emotional-tech/


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